You can pay for your order using one of the following payment methods at checkout on our website:

• Credit or Debit Card

• Bank Transfer

We no longer accept payment upon delivery. You can complete your order using one of the available payment methods on our website:

• Credit or Debit Card

• Bank Transfer

We offer free shipping on all orders over €100.
For orders under €100, a shipping fee of €10 applies.

After placing your order, you will receive an email with your tracking number and a link to follow your shipment. (This email may take between 5 to 7 business days to be sent.)

If you do not find the email, please visit our order tracking page, where you can enter your order number and the email address used at checkout. If your tracking number is already available, it will be displayed

Order tracking page: TRACK YOUR ORDER HERE

The average delivery time for orders is as follows:

• Footwear: 2 business days for processing and 7 to 15 business days for delivery

• Clothing & Accessories: 2 business days for processing and 12 to 19 business days for delivery

Our orders are delivered by the major international shipping companies like DHL, UPS, GlS, and EMS who work with local couriers – allowing us to ship direct to your door a world-wide shipping.

You will receive your tracking number 5 to 7 days after your order has been placed.

To contact us, simply send a message to our Instagram @snkrclub.eu or email us at geral@snkrclub.eu.

Our customer service hours are as follows:
Monday to Sunday – from 9:00 AM to 11:30 PM

All our products are high-quality original-grade replicas.
They are identical to the originals in terms of appearance, comfort, and packaging, but offered at much lower prices.

We are available to send additional detailed photos upon request.

We operate exclusively online in order to reduce costs, allowing us to offer unbeatable prices.

To make up for the absence of physical stores, we provide an excellent exchange and return program.

No, all our products are brand new.

The return or exchange process is simple! You have 14 days to try your item, and you may request a return or exchange if you find any type of defect in the product.

We cover the shipping costs for returns or exchanges if they are due to a defect or any other error on our part.
Products must be returned in the same condition in which they were received and without any signs of use.

To request a return or exchange, simply send us a message on Instagram @snkrclub.eu or email us at geral@snkrclub.eu with your name and order number.

As we know, many online stores fail to deliver their products, and in many cases, when they do, the items are not what the customer expected.

At SneakerClub, we do things differently. Our top priority is customer satisfaction. All our orders are delivered and go through a quality check. We take photos of all products before they are shipped.

If any issue arises with your order—something that rarely happens—we take full responsibility and offer either a refund or a replacement, depending on your preference.

We’ve completed over 12,000 shipments, and more than 95% of our customers are satisfied with their orders. You can read thousands of reviews left on our website here: READ REVIEWS